Practical info
FAQ, for everything you need to know about the show
The show
What is the theme of the show?
The show is a timeless journey through the history of Chartres… It’s also an immersive experience with 3D video projections, sound and light effects.
In the half-light of a medieval cellar, the stones light up, the vaults come to life, and the history of Chartres unfolds before the spectators’ eyes. From the fervor of the builders to the marvels of stained glass, from the coronation of Henri IV to the bravery of Jean Moulin, in the footsteps of Fulbert, General Marceau and Charles Péguy, you’ll plunge into the heart of a thousand years of brilliance. A show where the past is reinvented through the magic of light and innovation.
How long does the show last?
40 minutes
Is this a show for all audiences?
Yes
At what age can we bring children?
The show is recommended for children aged 5 and over.
Is the show in French?
The show is in French and English (audio guides available for hire).
Where does the show take place?
Enclos de Loëns, 5 rue Cardinal Pie, 28000 Chartres
Session times
How many performances per day?
Summer season (April to September)
- Monday: Closed
- Tuesday: Closed
- Wednesday: 14h-18h – 4 performances
- Thursday: 2pm-6pm – 4 shows
- Friday: 3pm-11pm – 8 shows
- Saturday: 3pm-11pm – 8 shows
- Sunday 14h-21h – 6 performances
Winter season (October to March)
- Monday: Closed
- Tuesday: Closed
- Wednesday: 14h-18h – 4 performances
- Thursday: 14h-18h – 4 performances
- Friday: 14h-19h – 5 performances
- Saturday: 14h-19h – 5 performances
- Sunday 14h-19h – 5 performances
Prices and tickets
What are the different prices on offer?
See the box office website
- Free admission
– Children under 5 (4 years and 364 days) - Reduced rates – 13 euros incl. VAT
– Children and teenagers aged 5 to 17 (included)
– Students (on presentation of valid student card)
– Disabled persons (at least 80%) (on presentation of card)
– Accompanying disabled person
– Unemployed or RSA beneficiaries (on presentation of proof) - Families and groups (4 people or more)
See ticketing website - Full price – 18 euros incl. tax
- CE and group rates are also available on request from our sales department by email:
I’m not connected or I don’t want to pay online: where can I buy my tickets?
You can buy your tickets at the ticket office at the entrance to the site, or at the tourist office or in Fnac, Cultura, Cora and Leclerc hypermarkets, Carrefour, Auchan.
How do I change the date of my reservation?
Here’s how to change the date of your reservation:
1) Log in to your Placeminute account
2) Click on My tickets > Actions > Change date
3) Choose your new slot, then click on “Change reservation date”.
4) Download your new tickets. They will also be sent to you by e-mail.
Please note: You can change your slot up to 2 hours before you come.
If I can’t make it, can I get a refund?
Yes, if you have taken out cancellation insurance on the Placeminute ticketing platform.
Accessibility and parking
Are there any parking facilities nearby?
- Q-Park Cathédrale – Place Châtelet (5-minute walk)
Can I use public transport to get to the show?
The venue is located in the city center, 100m from Chartres Cathedral, and the area is pedestrianized.
PRM access
Is L’Enclos de Loëns accessible to people with reduced mobility?
No.
The immersive experience is located in the basement of the Enclos de Loëns, a listed historic monument. There is no access for people with reduced mobility.
Disabled access
Is the Loëns enclosure accessible to people with reduced mobility?
No.
The immersive experience is located in the basement of the Enclos de Loëns, a listed historic monument. There is no access for people with reduced mobility.
Where can I buy tickets?
You can buy your tickets online from our partner placeminute.com.
See the ticket office
I’m not connected or I don’t want to pay online: where can I buy my tickets?
You can buy your tickets at the box office at the entrance to the site, or at the tourist office or in Fnac, Cultura, Cora and Leclerc hypermarkets, Carrefour, Auchan.
Practical details
What time do the doors open?
Doors open 10 minutes before the first performance and 20 minutes before the second.
How far in advance should I arrive to set up?
We recommend that you arrive at least 20 minutes in advance.
Is it standing room or seating?
Standing room only, but seats are available in the auditorium.
Is seating free or reserved?
Seating is free.
Is the venue heated?
Yes.
Are there toilets on site?
Yes.
Are pets allowed?
No.
Is food and drink allowed during the show?
No.
Cellier de Loëns. 5 Rue du Cardinal Pie, 28000 Chartres.
Running time: approx. 40min. Several performances on the same day.
Show start date: from April 26, 2025.
Please note that the show is not accessible to people with reduced mobility.